Customer Care

Returns & Refunds

Everything you need to know about returns, refunds and exchanges.

Returns

You have 14 days from delivery to request a return.

Items must be unworn, unused, with tags attached and in original condition.

Once your return is received and inspected, we will notify you.

If approved, your refund will be processed to your original payment method.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

For hygiene reasons, earrings cannot be returned unless faulty.

Items from The Edit are limited and will not be restocked.

Returns are accepted, but exchanges are not guaranteed.

If you receive a faulty or incorrect item, please contact us so we can resolve the issue quickly.

We want every order to feel like a treat — and we’ll always do our best to make things right.